If you find the identical real fur product available for a better price on another web site, we'll match it (if you haven't ordered yet) or we'll refund you the difference (if you bought it within the last 30 days)! So rest assured that you're getting the best deal you'll find online anywhere. Please note that most of our prices are actual prices to your door, inclusive of shipping and insurance to the 48 contiguous states of the USA**. There are no additional handling or processing fees added. A lot of competitors hide these extra costs and other hidden fees deep in their “checkout” process. Price comparisons must be based on the total delivered cost.
To receive a price match, please email us with the following information:
- Your full name
- Your e-mail address
- Your phone number
- Name of the product you purchased or would like to purchase
- Competitor's price (including shipping, processing, handling, taxes, and any other applicable fees)
- Web site address (URL) of the competitor's product offering
"Lowest Price Guarantee" Terms & Conditions:
- Competitor's product must be the identical product from an authorized U.S. dealer. Specifically, the product must have the same U.S. manufacturer's warranty, contain the same materials sourced from the same countries, and must be brand new (not pre-worn, second-hand or reconditioned).
- Competitor's product must be in stock.
- We reserve the right to verify another online company's product availability and price before issuing a price match or refund
- We do not price-match on products listed on auction websites or member-only websites (such as sites that require a periodic membership fee).
- The Lowest Price Guarantee does not apply to obvious pricing errors or sale, clearance or close-out items (since they are one-of-a-kind and priced to clear, often according to their condition).
- The Lowest Price Guarantee applies to the TOTAL cost to purchase and delivery of the item, including shipping, processing, handling, taxes, and other applicable fees.
- The Lowest Price Guarantee applies to products offered online via e-commerce websites. It does not apply to private party sales or products sold at "bricks-and-mortar" stores.
We reserve the right to refuse an order on which we would incur a loss. Furthermore, refunds are limited to the amount of gross profit we recognized on the sale (purchase price less our cost for the product).
** Please note that delivery to Alaska, Hawaii, Canada, the US Territories and all other countries may incur additional shipping and insurance charges. Please check Shipping & Returns.
